When to call us right away
If you have standing water, sewage backup, or an active leak, call as soon as you can. Every hour of standing water raises the chance of mold.
What happens on the emergency call
We get details over the phone, dispatch a crew, and start work as soon as we arrive. Usually that means water extraction, moving contents out of the wet area, and setting up drying equipment the same visit.
Service area
We handle jobs across Greensboro and nearby areas including High Point, Winston-Salem, Kernersville, Jamestown, Oak Ridge, Summerfield, and Burlington.
Why homeowners choose us
- 24/7 phone answered by a real person, not a machine
- Same-day dispatch across the Triad
- Extraction, drying, and containment on the first visit
- Full documentation from minute one for your insurance
Common problems we solve
- Standing water on the floor right now
- Burst pipe or hot water heater failure
- Sewer backup or sump pump failure
- Storm or roof damage soaking the ceiling
Frequently asked questions
How fast can you actually be here?
For most Greensboro addresses we can have a crew on-site within 60 to 90 minutes, 24 hours a day.
What should I do before you arrive?
If it is safe, turn off the water at the main and the electricity to affected rooms. Move small valuables out. Do not use a household vacuum on standing water.
Is emergency service more expensive?
There is a modest after-hours dispatch fee. The extraction and drying rates are the same. Fast response almost always saves money because it prevents mold.
Will insurance cover this?
Sudden, accidental water events like burst pipes are usually covered up to a limit. We document everything and can talk to your adjuster while we work.